Insurer rejects tape backup in favour of DataFort to increase reliability of disaster recovery
Release date: 3 January 2012
M&N Insurance Service Ltd, a long established London-based full range insurance brokerage, has signed a contract with Managed Service Provider (MSP), DataFort, for Vaulting Plus – a fixed price on-site and off-site server imaging and data archival disaster recovery service – to ensure the company’s millions of electronic files are secure.
M&N’s electronic filing system is entirely reliant on the technology and its availability, as all business-critical processes are digitised. Therefore, M&N required a system that would instantly recover all of its customer data in the event of a disaster and simultaneously ensure ongoing compliance with Financial Services Authority (FSA) regulations.
M&N advises and arranges a range of insurance, including personal, property, liabilities insurance and is also an independent financial advisor, it has deployed entirely paperless internal processes in order to improve efficiencies. Due to the sensitivity of customer data collated and the nature of its work, M&N is also subject to regular audits, predominantly to ensure compliance with FSA regulations regarding the suitable storage and security of its clients’ information. M&N therefore required a disaster recovery solution that would not only provide the practical assurance of an off-site back-up, but that could also satisfy FSA demands over customer data.
Before implementing DataFort’s Vaulting Plus solution, M&N was backing up its digitised file storage with a traditional
In contrast, the Vaulting Plus service offers more reliability than the traditional tape backup and recovery methods, based upon on-site and off-site server imaging replication and data archival. The service also manages the immediate backup of the business’ emails, furthering its recovery capabilities and adding an additional element of timeliness and accuracy to M&N’s disaster recovery plans.
Leonard Ormonde, Director of M&N Insurance Service Ltd, comments, “With such a vast amount of data on our electronic filing system, and an absolute reliance upon it, we wanted to be sure that should our server fail, we would be able to be up and running within a day, with all of our client data still intact. DataFort’s Vaulting Plus is a fixed price service that offers us the confidence of both on-site and off-site data replication, and that reassures ourselves, customers and auditors alike of the security and safety of our information storage.”
Ormonde concludes, “DataFort was recommended to us by our outsourced IT department. Having used DataFort extensively for backup services for other clients previously, they were certain that the Vaulting Plus system would suit our business needs. After a highly successful proof of concept process, we are now able to take advantage of the very latest technology, normally accessible only to those with enterprise-scale budgets, and also receive a far more flexible and personalised customer service – a crucial addition that gives DataFort a competitive edge.”
ABOUT DATAFORT
DataFort provides dependable and secure data protection services that offer enterprise-level functionality with a focus on security and reliability. Its software and services are used by thousands of organisations worldwide, ranging from SMBs through to large enterprises and local government departments. Every hour of every day someone, somewhere backs up with DataFort. The company was founded in 2000, is headquartered in Guildford, UK and has offices in London and New York. For further information please visit www.datafort.com or call 0800 45 44 35.Guildford, UK and has offices in London and New York.
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