DataFort Expands
Channel Offering with New Software |
| ‘Dealer
Control Panel’ Offers Resellers Enhanced Remote
Management Features |
| Release
date: September 2003 |
| DataFort,
provider of effortless off-site data backup services,
today announces the launch of a web-based control panel
developed specifically for the channel. The new software
integrates seamlessly with DataFort 3 (the company’s
award-winning backup solution), allowing channel partners
to remotely manage their client’s DataFort accounts. |
| With
detailed information on the operating condition of the
customer’s computer, backup history, network and
IP status (heartbeat-polling), the dealer control panel
enables resellers to offer a more comprehensive service
while reducing the need for costly on-site visits. The
web-based control panel uses a secure connection and will
offer ‘management’ functionality including
the ability to initiate backup and recovery events remotely. |
| “In
these uncertain times, more and more companies are choosing
managed backup services as an alternative to in- house
hardware solutions that can prove costly and difficult
to manage,” believes Marcie Terman, Business Development
Manager at DataFort. “The new dealer control panel
enables channel partners to manage backups from their
offices, improving customer satisfaction while increasing
the efficiency of their business. Partners can also use
the diagnostic information gathered by the new software
as part of their overall IT support services.” |
| The
control panel, available to all DataFort resellers, delivers
a backup service that enables end- users to automatically
and securely backup entire e- mail systems and databases
to high security data centres. |
“DataFort offers one of the most secure, reliable
and cost-effective business continuity solutions on the
market;” explains Warren Lipman, Managing Director
of Storm-IT, a DataFort channel partner. “The launch
of the dealer control panel expands our managed backup
service offering and will hopefully reduce the time and
money spent managing these services on-site.” |
